Announcements & News
Refresher Courses
Training is excited to announce year-round “Refresher” courses. Previously, these shorter classes were only offered for returning workers during runoff elections. This course is an optional alternative for workers who meet the minimum requirements listed below. If you believe you are eligible and are interested in attending a refresher course for the current election, inquire with our Personnel team when setting up your training assignment.
To qualify for this course, poll workers must:
- have attended an in person training within the last 2 years*
- have worked in at least one of the last 2-3 elections
- pass an exemption assessment with a score of 70 or above
*In person training is mandatory for each poll worker’s first election assignment following a Texas Legislative Session (odd-numbered years)
Additional Resources
You’ll notice additional resource sections now available on the training center down below. The familiar Training & Personnel sections are still present. We’ve added 4 new tabs:
- Courses Offered – This lists the different training opportunities, who’s eligible, any minimum technology requirements, and any prerequisites.
- Training Tips & Troubleshooting – You’ll find FAQs & videos for best practices for online training environments and troubleshooting common errors you may encounter.
- Guardian Gazette – You can opt in/out of receiving our poll worker newsletter and view archived issues.
- Manual Revisions – You can view previous manual versions, any supplemental materials provided for that election, and a revision tracker to compare any outdated material your manual may have.
Training Documents & Resources
Current Election: November 5, 2024 Joint General and Special Election
Early Voting Slideshow – COMING SOON!
Election Day Slideshow – COMING SOON!
ED Clerk Training – COMING SOON!
Training Courses Offered
Required Trainings
After a worker has attended the required in person training, they are eligible for online training opportunities provided they meet that class type’s prerequisites.
Full-length, In Person Training – 3.5 hours | Platform: In person | Minimum technology requirements: none | All EV Workers, ED Judges, & ED Alt Judges must attend in person training for their first election following a legislative session.
Full-length, Webinar Training – 2.5 hours | Platform: Webex | Minimum technology requirements: Internet access + computer or mobile device | All EV workers, ED Judges, & ED Alt Judges who have worked at least one election and no documentation of poor performance in most recent assignment.
In Person Refresher Training – 1.5 hours | Platform: In Person | Minimum technology requirements: none | All EV Workers, ED Judges, & ED Alt Judges who have worked at least one election and pass a full-length training exemption assessment.
Webinar Refresher Training – 1.5 hours | Platform: Webex | Minimum technology requirements: Internet access + computer or mobile device | All EV Workers, ED Judges, & ED Alt Judges who have worked at least one election and pass a full-length training exemption assessment.
Election Day Training for Early Voting Workers – 1 hour | ED Judges & ED Alt Judges who worked Early Voting AND met their Early Voting training requirement. Both in person and webinar options are available.
Early Voting Backup Worker Training – ~2 hours | Platform: Rise | Minimum technology requirements: Internet access + computer or mobile device | Early Voting Backup Workers | This training is a self-paced, asynchronous online training with interactive modules. This course must be completed in one session to receive the certificate of completion.
Election Day Clerk Training – ~1.5 hours | Platform: Rise | Minimum technology requirements: Internet access + computer or mobile device | Election Day Clerks | This training is a self-paced, asynchronous online training with interactive modules. This course must be completed in one session to receive the certificate of completion.
Supplemental Resources
In addition to required training, several optional supplemental resources are available for workers to test and improve their knowledge base. These resources are self-paced with interactive modules. They do not need to be completed in order or in one sitting.
- Election Day Clerk Review Modules – COMING SOON!
- ADA Compliance Modules – COMING SOON!
- SIMULATOR: ePollbook – COMING SOON!
- SIMULATOR: Ballot & Seal Certificate – COMING SOON!
Training Tips & Troubleshooting
COMING SOON!
This section is under construction! Check back soon for more troubleshooting materials.
Use the troubleshooting videos below to help troubleshoot any issues accessing your online training.
Webinar Etiquette
Rise Training FAQs
Gallery of troubleshooting videos:
- Webex: PCs edge/chrome/firefox/app
- Webex: Macs safari/chrome/firefox/app
- Webex: Mobile (android) chrome/samsung/app
- Webex: Mobile (apple) safari/chrome/app
- Rise: PCs
- Rise: Macs
- Rise: Mobile (android)
- Rise: Mobile (apple)
Guardian Gazette
Poll Worker Newsletter: We have an email newsletter called the Guardian Gazette, for Guardians of Democracy like you! Opt in to receive it for helpful tips, Elections Staff spotlights, election news, and more.
Manual Revisions
We strongly encourage poll workers to retain their Training Manual from election to election. This reduces waste, cost, AND allows you to keep any handwritten notes or reminders you may have jotted down during the election.
To determine which manual version you are using, look in the top left corner of the inside cover of your manual for a month and date. Then review our Revision Tracker to identify any outdated material your manual may contain.
| Manual | Supplemental to use: |
| November 5, 2024 Manual (September 2024) | November 5, 2024 Supplemental Handout |
| May 4, 2024 Manual (March 2024) | November 5, 2024 Supplemental Handout |
*Any manual used prior to the May 4, 2024 Local Election is not recommended for current use.